Orders

What is the shipping time?
The orders are shipped by either regular French post, USPS or Fedex. Once your order is processed and shipped, it usually takes around 7 days to be delivere...
Wed, 16 Oct, 2019 at 10:15 AM
What can I do if I have a problem with my order?
It rarely happens but if you receive a product that is broken due to shipping or different from the one you ordered, please contact us at hello@sylvaine-del...
Sun, 3 Mar, 2019 at 6:41 PM
Do you have any hidden fees?
No, we don't!  This is not a subscription, there is no shipping cost or hidden fees. Our prices are the one you can see on the website.
Sun, 3 Mar, 2019 at 6:27 PM
How can I update my order?
Please email us at hello@sylvaine-delacourte.com as soon as possible if you want to update your order.  We process orders quickly but we will do our best t...
Mon, 23 Sep, 2019 at 10:35 PM